Sales Administrator– London Marylebone, Full Time Position

(5 days a week Mon-Fri) 10am-7pm

The Invisible Collection is the fastest growing E-Commerce in the Contemporary Custom Furniture Space. Based between Paris, London, New York and Los Angeles, The Invisible Collection highlights the world of 21st century talents. The decorative arts have never been so in demand. After the trend for vintage furniture and contemporary art, the work of contemporary interior designers, made to order by the most expert hands and with the most knowledgeable craftsmanship, encapsulates luxury today. If you want to be part of this incredible adventure, keep reading!

We are seeking a US Sales Administrator who would be responsible to support our US Sales team in inbound and outbound sales requests. We are looking for someone excited to be part of an ever-growing market and with great attention to details. You will act as gatekeeper and assistant to our US Sales Team; screening incoming calls and assisting to offer the best client experience from the quote to delivery of the piece. You will be expected to have a good understanding of the brand and its values to become a great ambassador for The Invisible Collection everywhere you are.

Job Description:

• Follow all e-mail exchanges between the sales team and their clients, manage follow ups
• Reach out to designers and their production teams for any customs-related questions and informing the sales team before communicating with the client directly
• Follow production lead times and keep clients informed on order updates
• Send client shipping quotes and invoices
• Assist the Logistics Team to organise shipments when required and reminds clients of any outstanding invoices
• Work with the Sample Coordinator to send client samples when needed to speed up client decision making
• Respond to incoming sales enquiries – by phone and email
• Celebrate with the sales teams upon the completion and delivery of orders!
• Support Sales team in client meetings, present our collections as well as story tell on our story and values
• Support sales and partnership / marketing team on partnership collaborations for the US market
• Assist London Showroom Team to host any American clients when they visit the showroom in London

Requirements & Skills:

You will: 

• Have at least 2 years previous experience in a similar role – in Interior Design, Furniture or Gallery/Art Market;
  (Alternatively, we are happy to train the right person who is keen and has a genuine interest, as we believe and support growth within the company)
• Be well presented 
• Have excellent attention to detail 
• Have exceptional organizational skills 
• Have initiative, common sense, and tenacity, and be expected to take ownership of projects and to be accountable
• Have excellent communication skills – both written and verbal 
• Speak perfect English / French speaking candidates would be a bonus
• Have an interest in design/interior design 
• Deliver the BEST customer service experience possible! 

The Invisible Collection is an equal opportunities employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law. 

For information on how The Invisible Collection manages and processes your personal information please see our privacy notice at https://theinvisiblecollection.com/privacy-policy/ 

Salary:

30,000 GBP + Company Benefits (Private Health Care, Gym Membership, etc.)

How to Apply:

Please send your CV and Cover Letter to [email protected]